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News, Radar Receita Federal

End of Imports? Barred or Refused Boxes? Restructuring the IRS!

End of Imports? Barred or Refused Boxes? Restructuring the IRS!


This post is also available in: English Português (Portuguese (Brazil)) Español (Spanish) Français (French) 日本語 (Japanese) 繁體中文 (Chinese (Traditional))

Recently, the IRS announced a series of changes to its import policies that will significantly affect consumers and businesses that rely on imports. These changes include the end of import by express shipment, barred or refused boxes, and the restructuring of the IRS.

Declared value of the product

With the changes in import policy, we need to remember that the declared value of the product is one of the main factors in determining the amount of taxes that will be collected by the IRS. The declared value must be the actual value of the product, including freight and insurance costs. A declaration of value lower than the actual value of the product is considered fraud and can result in penalties.

Ok, of this every importer already knows, but with these new rules, a declaration filled out with a value lower than the real value, can result in the barring of the order’s entry into Brazil. That’s it! If the declared value is not the real value, the box may simply not enter the country!

Shipping Value Statement

In addition to the declared value of the product, it is also important to correctly declare the value of the shipping. Often, the shipping charge is included in the total purchase price or not. Many redirectors just didn’t put the shipping amount on their box labels as this could lead to excessive tax charges.

Now, it is important to separately declare the value of the shipment in full as well.

Declaration of order contents

This is one of the main parts that make up the customs declaration, because it is the demonstration of what is inside a box. Through the description of the items, an IRS inspector will know what action needs to be taken next: whether the package will be released to follow to the recipient’s home, whether it will be forwarded to one of the consenting agencies such as Anvisa, the Army, etc., or whether it will be stopped due to insufficient information.

This statement is meant to faithfully reflect what is inside an object. The IRS reads this field to find out what is inside the box without having to open it. And in the face of so many years where many people did not pay enough attention to a statement true to content, the rules have changed.

Before, when an inspector identified a box with a declaration that did not match its contents, the owner of the object could be penalized with a fine, but the box used to be released normally after payment of these customs costs.

And recently, cases like this where the information on the declaration is unclear or incompatible, the result is now another: The boxes are not allowed to enter Brazil, and we will talk about this below.

Barred or refused boxes

Another change announced by the IRS in light of all that we have said is the possibility of boxes being barred or refused. This occurs when boxes containing imported goods are identified as suspicious, when an item cannot enter Brazil due to guidance from one of the clearance agencies, or when the IRS decides it needs more information about the contents of the box. If a box is barred, it will be returned to the sender.

However, the Brazilian Post Office does not have the logistics ready to meet a demand of this proportion, where thousands of boxes have been barred since the end of 2022. These items are starting to receive a new status message in their tracking that indicates that the orders will be returned to sender.

And returns of this nature usually take months to complete at times when all postal flows are running smoothly.

Restructuring of the Internal Revenue Service

In addition to these changes, the IRS is also undergoing a restructuring. As a result, the team of inspectors working on import processing has been reduced by about 50 percent. And some of the management positions have also been left vacant, which has slowed down the processing of many processes that are fundamental to the day-to-day running of the Revenue Office. This means that the IRS may take longer to process imports and respond to inquiries and requests for clarification.


The changes announced by the IRS have the potential to have major impacts on the import industry. Consumers and businesses that rely on imports should be aware of these changes and prepare for possible delays and additional red tape.

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