ViajaBox Blog

Billing address and shipping address describe two different parts of an online purchase. The billing address helps the merchant and payment provider verify the payment method. The shipping address tells the retailer and carrier where the parcel must be delivered. They can be identical, but international shoppers using a US package forwarding service will usually enter two different addresses.
Quick answer: enter the address registered with your card issuer or payment account in the billing fields. Enter your complete ViajaBox warehouse address in the shipping fields, including the exact suite identifier. Never replace your real billing address with the warehouse address merely because the store ships to the United States.
This distinction matters because a successful address entry does not guarantee payment approval. The merchant can review the card, billing address, shipping destination, order value, device information, product limits, and other fraud signals. If you are new to forwarding, first read how package forwarding from the USA works.

Package forwarding gives international shoppers a US address for purchases from American stores. The warehouse receives the parcels, registers them, prepares the requested shipment, and sends it to the customers destination.
A forwarding warehouse connects domestic US shopping with international delivery.

You can obtain a US shipping address by registering with a package forwarding service. The address receives eligible online purchases at an American warehouse, where parcels can be stored, prepared, and forwarded to your country.

A warehouse address connects American online stores with shoppers living in other countries.

Address Line 2 is the part of a US shipping address used for secondary delivery information, such as an apartment, suite, unit, room or customer identifier. When you shop through a package forwarding service, the suite number can connect an incoming parcel to your account. Entering it correctly helps the warehouse identify your order and prepare it for international forwarding.
Quick answer: Put the warehouse street address in Address Line 1. Put your exact suite identifier in Address Line 2. Then enter the city, state and ZIP Code exactly as provided by ViajaBox. If the store has only one street field, add the suite after the street address on that same line.