Learn to import smarter

Billing address and shipping address describe two different parts of an online purchase. The billing address helps the merchant and payment provider verify the payment method. The shipping address tells the retailer and carrier where the parcel must be delivered. They can be identical, but international shoppers using a US package forwarding service will usually enter two different addresses.

Quick answer: enter the address registered with your card issuer or payment account in the billing fields. Enter your complete ViajaBox warehouse address in the shipping fields, including the exact suite identifier. Never replace your real billing address with the warehouse address merely because the store ships to the United States.

This distinction matters because a successful address entry does not guarantee payment approval. The merchant can review the card, billing address, shipping destination, order value, device information, product limits, and other fraud signals. If you are new to forwarding, first read how package forwarding from the USA works.