Assisted Buy – 6 reasons to use it in your imports

This post is also available in: English Português (Portuguese (Brazil)) Español (Spanish) Français (French) 日本語 (Japanese) 繁體中文 (Chinese (Traditional))

Understand how using the assisted purchasing feature can be advantageous to your import

Assisted Buy is one of the most convenient ways to buy on an American website. Because the purpose of it is precisely to uncomplicate the process of buying your product. Regardless of all the things that prevent you or once prevented you from buying, you simply don’t need to care how you acquire your product, because ViajaBox is the one who will make this purchase for you.

And for you who are not yet familiar with this powerful purchasing tool, we can highlight 6 common circumstances where this feature can be very useful:

1 – You don’t have much time to make the purchase and would rather have someone specialized take care of the whole process. Well, ViajaBox will carry out the purchase of the item you want while you continue concentrating on your day-to-day activities. And most importantly: you are notified by email each time the process of your purchase receives an update from the time you pay until you receive the product in our warehouse;

2 – You do not master the American language and this generates insecurity when it is time to buy for real! And although you know some English terms, you feel that this is not enough to analyze what is really important in the ad for a product and especially in the checkout screen where you need to put personal and billing data. So, why risk it, right? Let ViajaBox do your shopping while you wait for your product to arrive in your suite;

3 – You have some limitations with credit cards. There are several reasons that may prevent you from making your international purchases with your own card. We can name the most common ones:

4 – You prefer to pay your purchases by boleto, because you don’t see the need to have a credit card. This way, you can easily pay for the total amount of the assisted purchase with just one payment slip;

5 – Your bank does not offer an international card option. And this is usually a very common hindrance, especially in digital banking, because we know that some of these companies offer services that have more characteristics of a Virtual Walletthan of a bank in essence;

6 – You don’t have enough limit to make the purchase you need. Don’t worry, ViajaBox can buy any product in the amount you need. Just make the request on our site and make the payment. Simple, right!

How Assisted Buying avoids unwanted situations

If you identify with at least one of the reasons mentioned above, Assisted Buy can be very useful whenever you are going to import. You will no longer have to postpone your imports, much less give up on them, because you cannot buy or because you are afraid that something might go wrong in your purchase attempts.

But what can go wrong with a purchase? During a buying process, some unwanted situations may arise such as:

• cancellation of purchase by the seller, due to lack of stock or for some other reason;
• need to return a product that arrived broken, defective, or simply because you regret the purchase. It can also happen that they send a wrong item and a return is also necessary for an exchange to be made;
• problems in the delivery of the item that may be committed by the company, the delivery person, or by incorrect filling out of the address screen on the website;

Can you imagine having to make a phone call to an American company to have any of the problems related to your purchase resolved? Nowadays, in a computerized world, we solve a good part of our problems through the site itself where we buy social networks and e-mail, but some companies still prefer to solve certain pendencies by calling, and this is not a good scenario when we do not master the American language.

And to avoid any kind of unwanted experience, you have the full assistance of Assisted Purchase where ViajaBox, your redirection company, will take all the risk and solve any problem in the purchase.

How to use Assisted Buy in practice:

It’s actually quite simple: if you don’t have a ViajaBox account, just log on to www.viajabox.com and register in less than five minutes. Within your ViajaBox account, you can simply find the Assisted Purchase tab. See the image below:

On the next page, click NEW BUDGET

Next you will be on the Assisted Purchase screen where you can finally request a quote for as many products as you wish.

See that still at the top of the screen – in blue – there is a link that takes you to a complete YouTube tutorial on how to use ViajaBox‘s Assisted Purchase. But in short, you must have the exact link to the ad for the product that is to be purchased. Then fill in the following fields with the quantity of the same item to be purchased and the basic characteristics of this product.

If you need to, there is a remarks field where you can give more details about how you want the purchase to be done, or about how the ViajaBox you should proceed with any particularity related to a purchase like replacing items with another color or size, or you can write the name of some discount coupon of some product too… these are just examples of how to use the remarks field on this screen.

As we said, within a single budget, you can add as many products as you want. To do this, simply click on the ADD MORE PRODUCTS button, and a new field will appear below for you to fill in again with the information of your second item, and so on.

See below:

Once you have entered all the necessary information for the purchase, click on request a quote, and just wait for someone from our team to make your quote and you will be informed by email immediately that your quote has been made. Inside your ViajaBox account, again on the budget screen, you can check the total amount of your purchase. On this same screen, you can start the payment procedure for the purchase. Within 24 hours after payment confirmation, ViajaBox will make your purchase and all you have to do is wait for the product to reach us and it will be registered in your suite.

Conclusion

Using Assisted Buy is simple! And this is the most practical option for your international purchases. Don’t forget that if you have any questions, you can contact us through our WhatsApp.

If you still have any questions about any part of this process, please leave a question in the comments, as we will be happy to answer them!

See you soon!

Compartilhe